Candidate Resources

Resume Tips

Your resume is a vital component of your job search, and should be treated as such. It is more often than not the first impression you provide to a potential employer or recruitment firm.

Preparing for an Interview

Preparation is the key to success and greatly enhances your chances of performing well at an interview.

Interpersonal Skills

During your interview, the employer will be evaluating your total performance not just your answers.

In the Interview

When talking through career history, it is important to talk about the following points:

Second Interview Questions

The second interview will often focus on different areas to the first and preparation should be adapted accordingly. Below are some examples of questions that you could be asked:

Negative Factors to Avoid

Lack of career planning - no purpose or goals or foresight ; Lack of interest and enthusiasm - passive and indifferent

What Happens Next

Do not leave the interview until you know what happens next and when it is likely to happen. Not only does this show you are interested and but also confident and motivated

Interview Closure

If you get the impression that the interview is not going very well and you are either not interested in the role or you feel the interview has discounted you, don’t let your discouragement or disinterest show.

After the Interview

Lastly, and most importantly, call your Consultant immediately after the interview to explain how the interview went.

Learning from the Interview

Even if you don’t get the position, treat the interview as a learning opportunity. Ask yourself the following questions:

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Resume Tips

Although it is not our preference to provide generic resume advice, we are happy to provide you with some tips and hints to help you when preparing your resume. The reason we do not usually provide such advice is that every employer is looking for something different, and each person has different style preferences.

Your resume is a vital component of your job search, and should be treated as such. It is more often than not the first impression you provide to a potential employer or recruitment firm. Although Launch Recruitment is a boutique recruitment agency, each of our Consultants screen over 150 resumes on average every week. The following tips should help to ensure your resume doesn’t go un-noticed and should be used as a general guide only.

Before you begin...

The objective of your resume is to secure an interview and provide you with an opportunity to present yourself in person. Before you begin you need to have a clear idea of what you are aiming for. It may be a good idea to do a self-assessment on paper and outline your skills and abilities as well as your work experience and extracurricular activities. Make a few notes about your strengths and weaknesses, areas you have excelled in, your ideal work environment and your mid to long term professional goals. This should make it a little easier for you when you actually commence your resume.

This is also a good time to prepare an objective if you wish to include one in your resume. An objective should be a short paragraph telling potential employers the sort of role and opportunity you are seeking. Be specific about the job you want.

You should tailor your objective to each position you apply for, which leads into our next point...

Be unique...

Every single resume is unique to the person writing it in terms of the content and layout, and ideally, every single resume you send should also be unique to each application you make. You should try to tailor your resume to the position that you are applying for by including the relevant skills and experience you have that are required for the desired role.

Be honest...

Never lie on your resume. If the lie works, and you are successful in gaining an interview, your lie is sure to be discovered during the selection process. You should never include anything in your resume that you cannot justify or comfortably explain.

Presentation, presentation, presentation.

Although it is obviously the content of your resume that will eventually gain you an interview, you should also take extreme care as to the presentation. You want it to be easy for the reader to follow and understand. The initial impact and visual appearance of your resume can make a big difference in how much time the reader will give to your resume.

• Try to keep it clear and concise.
• Avoid squeezing too much information onto one page. If your resume contains great information, but appears crowded and difficult to follow, the reader may just dismiss it without giving it the attention you deserve
• Use a clear and reader friendly font such as Arial.
• Ensure stated dates are correct.
• Use indentations and bullet points to format your resume.
• Don’t make it too short, or too long. The length of your resume will depend very much on the years of experience you have had. A one-page resume would only suffice for a very junior position; on the other hand an eight-page resume could be viewed as "waffle". Don’t "pad" out your resume with nothing of substance, but be sure to include all relevant details.
• Always include your achievements in previous positions. A potential employee wants to know the difference you would make to their organisation.
• Check for spelling and grammatical errors. Don’t just rely on Spell Check. It is a good idea to have someone else cast an eye over your resume to check for errors. Errors in a resume show a lack of attention to detail, which will often count against your application.
• If emailing your resume, you should ensure that it is saved in a common format, such as Microsoft Word or Adobe Acrobat.
• It is advisable not to include a photograph of yourself.

Last but by no means least - Content...

The content of your resume is ultimately what will gain you an interview, as it explains your skills and experience. The content of your resume is extremely important and will differ for everyone. As a general guide we recommend you include the following:

Front Page:

• Your name and contact details
• Objective
• Education, training and qualifications
• Computer / technology skills
• Language skills if appropriate to the role applied for

Following pages:

Separate each job clearly and include the following:

• Employer
• Position Title
• Dates of employment, including the months
• Responsibilities
• Achievements
• Reasons for leaving

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Preparing for an interview

Preparation is the key to success and greatly enhances your chances of performing well at an interview.

Familiarise yourself with the potential employer company by finding out as much as possible from a variety of sources. An absolute must is to look at the company’s web site. This is a great place to start and will often have relevant information for your interview. You can also look at places like www.afr.com, www.efinancialnews.com or www.smh.com.au for news articles that may have been published more recently about the company.

Key areas to familiarise yourself with include:

• The company’s mission (e.g. To be a market leader in telecommunications or international growth)
• The market in which it operates (e.g. consumer market, business to business, institutional investment)
• Its competitors
• Its products and services
• Its recent business growth and performance
• Its growth potential for the future
• Countries the company operates in
• Other companies within the group of affiliated organisations

Prepare some questions you can ask the interviewer. Remember that an interview is a two-way street. In the same way that the interviewer is trying to gauge your suitability for a particular role, you must determine the suitability of the company and the role to your own goals and preferences.

Some good questions to ask include:

• Can you give me a detailed description of the position?
• Why has the position become available?
• What is the culture of the company?
• What induction programme is there?
• What type of person has previously been successful in the company and why?
• What potential for development is there for someone who demonstrates ability and achievement in this role?
• What plans does the company have for future development?
• Which are the company’s best selling products or services?
• What is the next step in the selection process?

Know the exact place and time of the interview. Spend some time before the interview reviewing your resume. Think of some specific examples in your background that are directly related to the position and that demonstrate your ability to do the position. It is vital that you always provide real examples of experience to validate what you say you can do.

Refresh your memory on details of present and past employers. You will be expected to know a lot about a company for which you have previously worked.

Relax and take in the environment of your prospective employers organisation.

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Interpersonal Skiils

During your interview, the employer will be evaluating your total performance not just your answers. It is an interesting point to note that only about 15% of your naked self can be seen, so 85% of the first impression about you (the most crucial) will be gained on how you dress and your appearance.

Do’s and Don’ts:

• DO shake hands firmly, always look the interviewer in the eye and greet the interviewer by his or her first name
• DO be as charismatic as possible; it is very important that you demonstrate your interpersonal skills during the interview
• DO be a good listener as well as a good talker and remember to smile
• DON’T just answer questions; Respond to them. Be careful not to ‘over answer’ questions. Be as concise as possible and don’t keep talking if you can’t answer the question
• DO pause a moment after the interviewer asks a question. When you are nervous, it is easy to jump in too early to answer a question. This is often perceived as not listening properly / thoroughly and not being considered enough in your response
• DON’T enquire about salary, holidays, bonuses etc at the initial interview unless you are positive that the interviewer wants to hire you. You should, however, know your market value and be prepared to specify your required salary or range. Discuss this with your Consultant before the interview, as they will have specified a salary expectation, salaries on offer in the relevant current market for someone with your skills and experience

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In the interview

When talking through your career history, it is important to talk about the following points:

• Outline of each company you have worked for
• Outline of each role you have had
• Skills / Software packages used
• Outline of team: the level, the personalities, the difficulties, the size
• Reasons for leaving
• Likes / dislikes of each role and organisation, but be careful not to be personal as this is perceived as unprofessional
• Any other interests relevant to the role in question, e.g., languages / personal background / interest

Questions relevant to the position you are interviewing for:

• Why do you want to work here?
• How do you feel you can help or add value to our company / organisation?
• What do you expect in this position that you were not getting in your past positions?
• Are there any questions you would like to ask about the position / company?
• Are you considering any other positions?
• How do you think you would fit in with our firm? Why?
• What do you know about our company?

Questions about your current or previous position:

• How did / do you like working at … (last company)? Why?
• In your last position, how much of the work did you do on your own, and how much as part of a team? Which did you enjoy more?
• In your last / current position what has been your level of autonomy in decision making
• Why do you want to leave your present company?
• Does your present employer know you are planning to leave?
• What did you like best about your last / present position?

Questions about yourself:

• Are you considering other positions at this time? How does this one compare with them?
• What does success mean to you? How do you judge it / measure it?
• What are the things that motivate you?
• What do you feel is your greatest strength?
• What are some of your weaknesses / areas for development?
• What do you think management could do to make you function more effectively as an employee?
• What else do you think I should know about you?
• What are your financial needs? What is the minimum salary you would accept? What salary do you feel you are worth? What is your salary history?
• What are you looking for in a position?
• Do you enjoy working independently or as a member of a team?
• Are you creative? Give an example
• Are you analytical? Give an example
• How would you describe your personality?
• Do you think your status and salary reflect your true abilities?
• How would you describe your ideal manager?

Questions about your past:

• What have you done to improve yourself during the last year?
• Tell me about your greatest achievement / disappointment in life
• What are some of the more difficult problems you have encountered in your past positions? How did you solve them?
• Tell me about the worst manager you have ever had
• If you were starting your career all over again, which field would you choose?

Questions about your future:

• What are your short / long range goals?
• How long would you expect to stay with us?

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Second Interview Questions

The second interview will often focus on different areas to the first and preparation should be adapted accordingly. Below are some examples of questions that you could be asked:

• Why would joining us be a good move for you?
• Why should we take you on?
• What can you bring to our company?
• Why should we offer you the position and not the other candidate?
• What have you found out about our company since our initial meeting?
• If I were to offer you this position, what would you say?

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Negative factors to avoid

• Lack of career planning – no purpose or goals or foresight
• Lack of interest and enthusiasm – passive and indifferent
• Lack of confidence – nervousness
• Over-emphasis on money – interested only in remuneration
• Condemnation of past employers
• Failure to look the interviewer in the eye
• Poor posture
• Limp handshake
• Failure to ask good questions about the position and company
• Lack of interview preparation – failure to research the company – resulting in an inability to ask intelligent questions

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What happens next

Do not leave the interview until you know what happens next and when it is likely to happen. Not only does this show you are interested and motivated, it may also enable you to get that essential information for the next stage. Who will you be seeing, what is their name and position title, how do they fit into the selection process.

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Interview Closure

If you get the impression that the interview is not going very well and you have already been discounted, don’t let your discouragement show. Once in a while an interviewer who is genuinely interested in your possibilities may intend to discourage you in order to test your reaction

If you are interested in the position, make sure you tell this to the interviewer.

Most importantly thank the interviewer for the time spent with you.

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After the interview

Lastly, and most importantly, call your Consultant immediately after the interview to explain what happened. The Consultant will want to speak with you before the interviewer calls.

Relax – the interview is over and you have done your best!

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Learning from the interview

Even if you don’t get the position you can treat the interview as a learning opportunity. Ask yourself the following questions:

• How did it go?
• What went well?
• How does the role /company fit with your interests and career aspirations
• What did not go well?
• What was difficult?
• What did I learn?
• What will I do differently next time?
• How can I follow up?