News 26/03/2020 by "Natalie Jaafar"

How to Hire Remote Staff While Offices Are Shutting Down

hiring remote staff successfully

Remote work has become extremely popular in recent years. Many large organisations are now hiring remote staff, and some even operate an all-remote setup, where there is no HQ, and the team is spread throughout the world, free to work from wherever they happen to be. 

Right now, the conversation around hiring remotely is even more topical. Not just for purely online businesses with a remote workforce, but for any company needing to hire while we’re stuck in the middle of the coronavirus pandemic. 

Whether you’re looking to hire a team in physically remote locations, or looking to hire while avoiding personal contact over coronavirus fears, this is your guide to hiring remotely. 

6 Steps for Hiring Remote Staff

It may surprise you to learn that hiring the best staff remotely is much the same as hiring the best team in person, just with a few tweaks. 

1. Define the Qualities of an Excellent Remote Worker

Those staff that are hired specifically to work from home or remotely are going to have different characteristics than those that you can meet or monitor in person. The most critical attributes of a remote worker will be: 

  • Self-motivated
  • Excellent time management
  • Impeccable communication

2. Write a Thorough Job Description

Write your JD expressly requesting the characteristics needed and accurately describing the remote situation that the role will require. This helps set expectations and should attract only those confident in their ability to deliver in this environment. It’s important to get the candidate experience right. Read up on these tips to prepare candidate expectations.

3. Conduct a Phone Screen or Video Call

Whether staff are local or abroad, it’s never been easier to set up a Skype, Zoom or whatever else conference or video call. Find tools, like Zoom, that allow you to add multiple people onto the call so that you can conduct multiple interviews with the right people all in attendance. 

4. Test Skills via Online Tools

It is recommended to set up tasks to identify how your prospective candidate handles communication and task completion from a distance. This could be a simple exercise, like submitting something via your project management tool. Or it could be personality testing via one of the many platforms available. 

5. Check References

When calling the references of a potential remote candidate, be sure to ask questions about their ability to self-motivate, how they handle tasks on their own, and how they were able to communicate from their remote position. If the referee feels they need monitoring or direction, you will need to think of whether you’re able to provide this support from a distance, or if this means they won’t be right for the role. 

6. Ensure They Have the Right Infrastructure

The right remote working setup is essential. Depending on your situation, you may need them to have this already, or it may be something that you go out and set up for them. If someone is abroad or you’re not able to meet due to coronavirus fears, you’re going to need them to have this already. Check that their internet is stable – lookout for this in the video calls and communication. Make sure they have a laptop, and whatever other hardware is required, and discuss with them all of the systems they will need to get to be set up on the company cloud platforms.

If you need a hand finding the best candidates for the role, as well as for a work from home or remote situation, get in touch with the team at Launch to discuss how we can help you find the best fit for your remote team.

Looking for tips for how to work successfully during a pandemic? Check out these tips from this blog post.